The control panel of my Autodoor is not responding to commands manually

Follow the steps below if your control panel is not responding to commands. You can skip step 1 and 2 if you have a non-smart Autodoor.

Step 1: Is your firmware up-to-date?

There are two ways to check your firmware version. Either by using the control panel or using the Omlet App, if your Autodoor is connected to the Wi-Fi.

• Control panel
• Omlet App

Step 2: Restart the control panel

• How to restart your Control Panel

Step 3: Test the buttons of the control panel

• Are you able to scroll through the menu of the control panel using the arrow buttons?

• Are you able to manually open/close the Autodoor using the OK button

Step 4: Check the control panel

• How to check control panel for damage

Step 5: Check the Autodoor wiring

• How to check the Autodoor wiring

Step 6: Replace the control panel

If the control panel is not responding to commands, we recommend replacing the control panel. You can find a replacement control panel as well as other spare parts here. 

Still in warranty or need further assistance? Contact our customer service team here.