Toggle Navigation
English
English
Français
Deutsch
Nederlands
Svenska
Dansk
Italiano
How can we help?
Delivery & Returns
Delivery issues
General delivery information
Delivery countries
Returns
Buying from us
Payment options
Discounts
Where can I buy?
Order Queries
Omlet Account
General support
Ambassador
Being an ambassador
Becoming an ambassador
Using an ambassador
Animal advice
Chicken
Other pet
Product support
Smart products
Smart Automatic Door
Power supply
Instructions & Assembly
Coop Light
Smart Autodoor for Eglu Go Coops
Smart Feeder
Other smart products
Chickens
Automatic door
Eglu Pro
Eglu Cube
Eglu Go
Eglu Go Up
Eglu Classic
Easy Access Run Door
Walk in Chicken Run
Connection Kits
Chicken Fencing
PoleTree
Perches
Freestanding Chicken Perch
Extreme Temperature Protection
Covers
Insulated Chicken Waterer
General
Dogs
Topology
Bolster Bed
Nest bed
Cushion Bed
Fido Studio
Fido Nook
Fido Classic
Other dog products
Cats
Walk in Cat Run
Switch Cat Scratching Post
Cat Balcony Enclosure
Cat tunnel
Freestyle Cat Tree
General
Rabbits
Eglu Go
Eglu Classic
Zippi Run
Zippi Platform
Zippi Tunnel
Walk in Rabbit Run
Other Rabbit Products
Guinea Pigs
Eglu Go
Walk in Guinea Pig Run
Zippi Guinea Pig Run
Zippi Guinea Pig Platform
Other Guinea pig products
Hamsters & Gerbils
Hamster Home
Qute
Birds
Geo
Toggle Navigation
Home
>
Product support
>
Smart products
>
Smart Automatic Door
Delivery & Returns
Delivery issues
General delivery information
Delivery countries
Returns
Buying from us
Payment options
Discounts
Where can I buy?
Order Queries
Omlet Account
General support
Ambassador
Being an ambassador
Becoming an ambassador
Using an ambassador
Animal advice
Chicken
Other pet
Product support
Smart products
Smart Automatic Door
Power supply
Instructions & Assembly
Coop Light
Smart Autodoor for Eglu Go Coops
Smart Feeder
Other smart products
Chickens
Automatic door
Eglu Pro
Eglu Cube
Eglu Go
Eglu Go Up
Eglu Classic
Easy Access Run Door
Walk in Chicken Run
Connection Kits
Chicken Fencing
PoleTree
Perches
Freestanding Chicken Perch
Extreme Temperature Protection
Covers
Insulated Chicken Waterer
General
Dogs
Topology
Bolster Bed
Nest bed
Cushion Bed
Fido Studio
Fido Nook
Fido Classic
Other dog products
Cats
Walk in Cat Run
Switch Cat Scratching Post
Cat Balcony Enclosure
Cat tunnel
Freestyle Cat Tree
General
Rabbits
Eglu Go
Eglu Classic
Zippi Run
Zippi Platform
Zippi Tunnel
Walk in Rabbit Run
Other Rabbit Products
Guinea Pigs
Eglu Go
Walk in Guinea Pig Run
Zippi Guinea Pig Run
Zippi Guinea Pig Platform
Other Guinea pig products
Hamsters & Gerbils
Hamster Home
Qute
Birds
Geo
Smart Automatic Door
Power supply
Instructions & Assembly
Coop Light
Can I add multiple devices on the Omlet App?
Can I change the notification settings on the Omlet App?
Can I close the Autodoor manually during the day?
Can I connect a solar panel or other power supply to my Autodoor?
Can I control my Autodoor when I’m away from home?
Can I fit the Autodoor on my Eglu Go, Go UP or Classic chicken coops?
Can I get an extension cable for the Coop Light?
Can I make the cable between the Autodoor and the control panel longer?
Can I open the Autodoor manually during the day?
Can I open the Autodoor manually?
Can I order a replacement control panel for the Autodoor?
Can I program the Autodoor to open automatically in the morning but close manually in the evening?
Can I purchase the Autodoor without a control panel?
Can I use batteries as a back up if the mains cuts out on the Autodoor?
Can I use the Autodoor with chicks?
Can I use the light and time settings at the same time on the Autodoor?
Can the Autodoor be fitted vertically?
Can the Sliding Autodoor be fitted to the Eglu Classic and Eglu Go (Up)?
Crush Detected Troubleshooting
Do I have to use mains power for the Autodoor?
Do I have to use the Omlet App with my Autodoor?
Do I need to set my timezone on the Autodoor?
Do you have an Autodoor that is suitable for ducks, geese or larger poultry?
Do you have an Autodoor that works with the Eglu Classic?
Do you sell replacement motors?
Does the light sensor respond to changes in light level?
Does the screen light up when you press a button on the control panel?
Door Blocked Troubleshooting
Door Fault Troubleshooting
How can I get the Autodoor to open and close multiple times via Alexa?
How can I maximise my Autodoor battery life?
How can I power my Autodoor?
How can I turn the Autodoor completely off?
How do I add a new coop on the Omlet App?
How do I assign my Autodoor to a different coop?
How do I change how long the Coop Light comes on for?
How do I change the Wi-Fi network in the Omlet App?
How do I download the Omlet App?
How does the coop light work?
How does the light mode work?
How long is the power adaptor for the Autodoor?
How the time delay works
How to Connect your Smart Autodoor to the Omlet App
How to add a device to the Omlet App
How to calibrate the light sensor
How to change power mode in the app
How to change the colour of your Smart Autodoor within the Omlet App
How to check control panel for damage
How to check if the Coop Light is plugged in correctly
How to check if the Wi-Fi password is wrong or Wi-Fi is disabled on your control panel
How to check if the coop light can manually turn on and off
How to check if the crush sensor bar of your Autodoor is jammed
How to check if the crush sensors are corroded
How to check if the gear stay of your Autodoor is missing or broken
How to check if the roosting rack is in the correct position
How to check if your control panel Wi-Fi is enabled?
How to check if your firmware is up-to-date using the Omlet App
How to check if your firmware is up-to-date using the control panel
How to check the Autodoor and frame are not warped
How to check the Autodoor wiring
How to check the antenna of the control panel
How to check the condition of the control panel connectors
How to check the control panel of the Autodoor for battery leaks
How to check the control panel of the Autodoor for heat burn damage
How to check the control panel of the Autodoor for mould
How to check the control panel of the Autodoor for rust
How to check the control panel of the Autodoor for water damage
How to check the fail-safe release mechanism screws are tight
How to check the gear rack of your Autodoor is in good condition
How to check the motor of your Autodoor
How to check the opening and closing light levels
How to check your Wi-Fi strength
How to clean the Autodoor
How to clean the light sensor of the control panel
How to connect your Autodoor to a Wi-Fi hotspot
How to find your Autodoor mode from the control panel?
How to find your Autodoor mode using the Omlet App?
How to operate the control panel
How to operate the coop light in Manual Mode
How to perform a factory reset on your Autodoor
How to program the coop light to turn on and off automatically
How to put your control panel in Discovery Mode
How to recalibrate the Autodoor
How to rename your Autodoor
How to replace the Autodoor Crush Sensors
How to restart your Control Panel
How to share access to your Omlet Autodoor
How to turn off the Autodoor Wi-Fi
I am not receiving notifications from the Omlet App
I am unable to see my Coop Light in the Omlet App
I changed the power mode of my Autodoor to notifications + control but the Autdoor is not responding
If it’s dark, but the Autodoor hasn’t closed yet, can I close it manually?
If it’s light, but the Autodoor hasn’t opened yet, can I open it manually?
Is there an Autodoor for the rabbit hutch?
Light sensor not reading the correct values
Linking your Autodoor with Alexa
Linking your Autodoor with Google Assistant
My Autodoor does not open/close when I ask it to in the Omlet app
My Autodoor doesn't open/close at the programmed light level
My Autodoor is asleep, what does that mean?
My Autodoor is displaying the incorrect door type
My Autodoor is making a strange noise
My Autodoor is not opening/closing as expected in light mode
My Autodoor is not turning on
My Autodoor is stuck calibrating
My Autodoor leaves a physical gap when opening/closing
My Autodoor makes a strange sound
My Autodoor opened unexpectedly after a power cut
My Autodoor rattles when opening/closing
My Autodoor settings aren't saving
My Autodoor thinks it is closed when it is open and vice versa
My Autodoor won't open or close when scheduled
My Autodoor won't open/close from the Omlet app
My Autodoor won't open/close when I press the control panel button
My Autodoor won't stay connected to Wi-Fi
My Coop Light does not show up in the Omlet App
My Coop Light won't turn off/on
My Omlet app is unable to find my Wi-Fi network
My chickens have gone to bed early, can I manually close the Autodoor?
My control panel resets when trying to open/close the Autodoor
My device is unable to connect to Wi-Fi after changing my router
My device is unable to initially connect to Wi-Fi
Power Fault troubleshooting
Smart Autodoor Firmware Changelog
The Omlet app and my control panel are displaying different error messages
The Omlet app can not find my device
The Omlet app is not responding to commands
The batteries of my Autodoor are draining too quickly
The buttons of my Autodoor control panel are unresponsive
The control panel of my Autodoor is not responding to commands manually
The control panel of my Autodoor is unresponsive but the screen is lit up
The firmware of my device is not updating
The gear rack is not flush with my Autodoor
The screen of my Autodoor control panel is blank
The time delay in Light Mode doesn't work how I was expecting
Understanding the 15-minute delay to establish the light level is correct
Updating firmware in non-smart mode
What Alexa voice commands work with the Autodoor?
What Google Assistance voice commands work with the Autodoor?
What are the messages you might get from the Autodoor?
What batteries are compatible with the Autodoor
What does light level mean?
What does the “Crush Detected” message mean?
What does the “Door Blocked” message mean?
What does the “Door Fault” error message mean?
What does the “Power Cut Reset” message mean?
What does the “Power Fault” message mean?
What does the “Wiring Fault” message mean?
What does ‘Device Offline' mean?
What is Light mode?
What is Manual mode?
What is Time mode?
What is a coop in the Omlet App?
What is the power of the Coop Light?
What time system is used to program the Autodoor?
Why does the Omlet App require access to my location?
Why is my Coop Light flickering?
Will I lose the programmed settings when changing the batteries of the Autodoor?
Wiring Fault Troubleshooting