How do I know my order is confirmed?

Your order is confirmed as soon as it appears in your Account / My Orders page. You will also be sent a confirmation email with an order reference number, as well as a summary of the items in your basket. 

If you haven't received a confirmation email within 30 minutes or so, check your junk or spam folders. Some email providers are more severe than others and may automatically delete our emails if they believe they are spam.