My Autodoor rattles when opening/closing

Follow the steps below if your Autodoor rattles when opening/closing.

Step 1: Ensure the fail-safe screws are tightened

• How to check the fail-safe release mechanism screws are tight

Step 2: Check the Autodoor hasn't warped

• How to check the Autodoor and frame are not warped

Step 3: Check the motor of the Autodoor

• How to check the motor of your Autodoor

Step 4: Check the Gear Stay of the motor

• How to check if the gear stay of your Autodoor is missing or broken

Step 5: Check the gear rack of the Autodoor

• How to check the gear rack of your Autodoor is in good condition

Step 6: Is your Autodoor making a strange noise?

• My Autodoor is making a strange noise

Step 7: Replace the necessary parts

Found a faulty part? You can purchase replacement parts here.

Still in warranty? Contact our customer service team here.