The gear rack is not flush with my Autodoor

Follow these steps if the gear rack of your Autodoor does not sit flush.

Step 1: Check the gear rack

• How to check the gear rack of your Autodoor is in good condition

Step 2: Move the Autodoor manually

Unscrew the fail-safe screws and slide the door from left to right inside the door frame by hand.

Step 3: Screw in and tighten the fail-safe screws

• How to check the fail-safe release mechanism screws are tight

Step 4: Replace the gear rack if needed

Is the gear rack damaged or warped? Then you can purchase a replacement gear rack here.

Still in warranty? Contact our customer service team here.